HOW TO BOOK YOUR TOUR IN GRANADA WITH NO MIDDLEMEN
With Granada Tours you book directly through the website. Open the activity you're interested in, choose the date and number of people, and confirm the booking on the spot.
After booking, you'll receive your voucher with the activity's key details. If you need help before deciding, you can contact us and we'll guide you based on availability and the type of visit you want, whether it's the Alhambra, walking routes through the neighbourhoods, free tours or a private tour.
TRUST OUR GRANADA TOURS GUARANTEES
No middlemen
You book directly with our team, with direct management from start to finish.
Instant confirmation
You get confirmation instantly with your booking's key details.
Official guides and direct management
A local company specialised in Granada, with official guides and direct management for every activity.
HOW BOOKING WORKS ON OUR VISITS
The process is the same for every activity: choose the experience, select a date and language, enter how many of you there are and confirm the booking. Before paying you'll see what's included, the duration, the meeting point and that activity's change/cancellation conditions.
On tours that include tickets (for example, the Alhambra and monuments), check that the booking holder's details are entered correctly and match the ID you'll bring on the day of the visit, since they may be used to issue access under the monument's rules.
We offer multiple booking channels because we understand that every traveller has different preferences. Whether you prefer to arrange everything online, need advice by phone or are travelling with organised groups that require specialised attention, we have the right solution for you.
In high season and on special dates (Holy Week, long weekends, October–November), tours with access to the Nasrid Palaces can sell out up to 15 days in advance. Our system lets you book up to 6 months ahead and lock in your spot without worrying about later price rises.
HOW TO BOOK EASILY
We designed every screen to remove the friction you find on other travel websites: no mandatory sign-ups, endless forms or unnecessary steps.
- 1
CHOOSE THE EXPERIENCE
Open the tour you're interested in and check the duration, language, what's included and the conditions.
- 2
SELECT A DATE AND TIME
The calendar shows the spots available for that activity at that moment.
- 3
ENTER HOW MANY OF YOU THERE ARE
Add the number of participants based on the available rate (adults/children where it applies) and you'll see the total amount.
- 4
REVIEW THE DETAILS BEFORE CONFIRMING
Check the meeting point, the route, what is and isn't included, and the change and cancellation conditions.
- 5
ENTER YOUR CONTACT DETAILS AND PAYMENT
You just need an email address to receive the voucher and a phone number for notices. Payment is by card, Bizum or PayPal depending on the option available at checkout.
- 6
GET YOUR CONFIRMATION
Your voucher arrives with your booking number and the QR code to show on the day of the tour.
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On free tours, you book without paying in advance. Choose the route, pick the date and confirm your spot so we can organise the group. Your voucher will show the meeting point and the rest of the details so you can join without any hassle on the day of the route.
At the end, you decide the contribution based on your experience with the guide. As a general reference, €10 per person is recommended if you enjoyed the visit. Book your spot and get instant confirmation with the details to join the group.
MORE WAYS TO BOOK WITH GRANADA TOURS
I'd rather talk to someone before booking
Direct WhatsApp: +34655959678If you have a specific question (tickets, language, tour type, accessibility or availability), write to us and we'll guide you based on your case.
I have a large group or special needs
Phone: +34655959678 (9:00am–9:00pm)If you're travelling as a group, coming with children, have reduced mobility or want to arrange a private tour, it's best to call us to go over the options and get it organised properly from the start.
I need an invoice or booking for a company/agency/school
Email: info@granadatours.com.esSend us the approximate date, number of people, language and the tour you're interested in. We'll reply with the simplest way to manage it and, if needed, the invoicing documentation.
I'm already in Granada and want to book in person
Office: Pl. Pescadería, 1, 4E, Centro, 18001 Granada · Mon–Sat 10:00am–7:00pmIf you're in the centre, you can come by and get your booking sorted on the spot, with the meeting point details and confirmation.
I want a fully customised experience
Private tours are arranged with your group (itinerary, language and timing) and confirmed based on availability. Please request at least 48h in advance.
My hotel offers excursions
Ask at reception for Granada Tours as a local provider. If they've already given you a reference, you can forward it to us on WhatsApp and we'll coordinate with you.
WHAT YOU GET WHEN YOU CONFIRM YOUR BOOKING WITH US
When you book with Granada Tours, the confirmation is registered instantly and you get all the information you need to show up on the day of the tour with no doubts or extra steps.
Confirmation and digital voucher
Instant email confirmation with your booking reference and a digital voucher with a QR code to show from your phone.
Meeting point and assigned guide
Meeting point and time shown in the confirmation itself, with an official guide assigned to the experience you booked.
Clear conditions
Tickets included when the activity says so, and changes and cancellation according to the tour's conditions, always visible before you pay.
WhatsApp support
WhatsApp support if you need to adjust anything before the day of the visit.
AVAILABLE PAYMENT METHODS AND CANCELLATION POLICY
Payment is made online through a secure gateway, and once complete you receive confirmation with your voucher and QR code.
On changes and cancellations, the key point is that not every activity works the same way. Free tours usually allow free cancellation up to 24 hours in advance. On experiences with named tickets (for example, the Alhambra and Nasrid Palaces), the booking may be non-refundable because the ticket is issued in your name and the monument doesn't allow changes once confirmed. If there's an official site closure or a safety restriction, we'll let you know the option available for your case.
QUESTIONS WE GET BEFORE BOOKING
Does the QR code work straight from my phone?
Yes. You can show the QR code from your phone with no problem. If it's easier, save it on your phone to have it ready on the day of the visit.
What happens if I book and then can't go?
If you let us know within the activity's stated deadline, the corresponding policy applies. If you don't let us know or don't show up, the booking is usually lost, especially when tickets are attached or capacity is blocked.
Can I book for the same day?
It depends on the activity and availability. In general, free tours tend to have more flexibility. On visits with tickets and limited capacity (like the Alhambra), it's normal for some dates to sell out.
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